If your firm has Firm-wide Access
- Login as Advisor
- Click on ‘Clients’ tab
- Select dropdown box > ‘All Clients’ to show every client in the firm
If your firm has Advisor-wide Access
If the firm is set up to have only advisor level access, the Administrator of the firm needs to set up a team or teams to be able to share clients. The Administrator can do this by:
- Logging in as an Administrator
- Click on Teams > select + Add New Team > Insert team name
- Under Team Members sub-tab > select + Add Team Member > Then add the Advisor(s) you want associated in that team
- Next click on the 'Clients' sub-tab on the same screen > select + Add Team clients to select the clients you would like to share with other advisors in your firm
- The advisors on that team will then be able to access those clients by signing in as Advisor > clicking on the ‘Clients’ tab > Dropdown box and selecting the team name
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